Business Sales Training

This course provides students with practical skills training used by entrepreneurs, sales professionals, customer service representatives, administrators, and office administration assistants in today’s sales occupations. This course covers the following topics: effective listening, communicating, presenting, speaking, organizing, developing professional confidence, and handling failure as a pathway to success. The course will be completed by performing activities that develop the students’ sales knowledge and skills and will be presented as both oral and written presentations. This course may be offered in a distance-learning format. (FT)